We Are Always With You
We understand that support is key when it comes to keeping our members happy.
Located within each members Account Dashboard, we offer a Ticket Support System dedicated to each individual account,
(“No getting lost in the shuffle when you have a problem,”) and coming soon, live chat 7 days a week, 9:00 a.m. to 5:00 p.m. (CST)
Browse the learning sections below and click the one you would like to learn more about.
Alternatively you can click on the links at the top of any page to go to a section.
Suggestion: These sections are best learned in the order they are shown but you may skip around and come back later for the ones you missed.
Account Registration And Account Verification.
Account Registration
Getting Started With eHarleyAuction.
- Quick Registration
New Users can register quickly with minimal information. - After you register, sign-in to your account and fill in the rest of your account details.
- Full Registration requires more detailed information such as, What payment methods you accept and so on.
Account Verification
Being Verified Builds Trust With Other Users
- Sellers– potential buyers are made aware that you are a verified seller
- Sellers – confirmation of your verified status will appear next to your profile and username.
- Buyers – sellers will have additional evidence of your
identity
Your Members Area – My Account – Messaging
Members Area
How to use your account functions.
- A Quick overview of your members area and what each faction does.
- You can manage your buyers, sellers, feedback and more.
- Explainsall your account basics
My Account
This is your command center
- My Account– View and modify your account and payment details.
- Selling– Manage your selling activities and more.
- Pyments – explains how to make and accept payment.
Messaging
Take support to the next level.
- Covers – messaging between buyer and seller and other members
- Dpes amd dpm
- Covers– answering buyers questions.
Buying – Selling – My Store
Buying
Enrich our growing community.
- How to buy an auction itmes outright with no waiting.
- How to buy an auction items.
- Learn how to place bids on auction items and how a proxy bidding works.
Selling
Support special exhibitions.
- instructions on how to list your item as an auction or product sting. What’s the difference?
- How to upload image and video.
- Previewing you item listing before posting. Make any corrections.
Open A Store
Take support to the next level.
- General admission and member discounts for two adults
- Five free tickets per special exhibition
- Six single-use guest passes per year
Shopping Cart – Payments – Shipping
Shopping Cart
Enrich our growing community.
- General admission and member discounts for two adults
- Five free tickets per special exhibition
- Six single-use guest passes per year
Payments
Support special exhibitions.
- General admission and member discounts for two adults
- Four free tickets per special exhibition
- Four single-use guest passes per year
Shipping
Take support to the next level.
- General admission and member discounts for two adults
- Five free tickets per special exhibition
- Six single-use guest passes per year
Edit A Listing – Pay Site Fees – Live Chat
Edit A Listing
Enrich our growing community.
- General admission and member discounts for one adult
- One free ticket per special exhibition
- Two single-use guest passes per year
Pay Site Fees
Support special exhibitions.
- General admission and member discounts for two adults
- Four free tickets per special exhibition
- Four single-use guest passes per year
Live Chat
Take support to the next level.
- General admission and member discounts for two adults
- Five free tickets per special exhibition
- Six single-use guest passes per year
Profiile Picture – Store Cover Image – Close Your Account
Uploading Profile Picture
Enrich our growing community.
- General admission and member discounts for one adult
- One free ticket per special exhibition
- Two single-use guest passes per year
Store Cover Image
Support special exhibitions.
- General admission and member discounts for two adults
- Four free tickets per special exhibition
- Four single-use guest passes per year
Close Your Account
Take support to the next level.
- General admission and member discounts for two adults
- Five free tickets per special exhibition
- Six single-use guest passes per year
